LEGAL

Cookie Policy

Last updated: April 2026 · Operated by No Sleep Studios Ltd

What are cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and understand how you use the site. Some cookies are essential for the site to work; others are optional and require your consent under UK GDPR.

Cookies we use

ComplaintRate uses a small number of cookies. We do not use advertising cookies or sell data to third-party advertisers.

Strictly Necessary (no consent required)

cr_cookie_consent

Functional

Remembers your cookie consent choice so we don't ask again

Expires: 1 year

Session cookies

Functional

Maintain basic site functionality during your visit

Expires: Session (deleted when browser closes)

Analytics (consent required)

_ga, _ga_*

Analytics — Google Analytics 4

Understand how visitors use the site: pages viewed, time spent, approximate location. No personally identifiable information is shared with Google.

Expires: Up to 2 years

Analytics cookies are only set if you accept them via our cookie banner. You can change your preference at any time — see “Managing your choices” below.

Cookies we do NOT use

We do not use:

  • Advertising or tracking cookies
  • Social media tracking pixels
  • Cookies that follow you across other websites
  • Cookies that share your data with advertisers

Managing your choices

When you first visit ComplaintRate, our cookie banner asks for your consent to analytics cookies. You can accept or decline at that point.

You can also control cookies directly in your browser settings:

Note: disabling strictly necessary cookies may affect site functionality.

Changes to this policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or applicable law. The “last updated” date at the top of this page will reflect any changes.

See also: Privacy Policy · Terms of Service · Contact us